@businessbillions is missing the big picture here.
- Netflix did not kill BlockBuster. Streaming did. IIRC, BlockBuster along with Redbox were doing just fine when Netflix were a mere mailed-DVD subscription service.
- Uber did not kill the taxi business. Taxi is on a decline ever since Uber, but that's because Uber is suffocating themselves by staying in the red even after IPO. So, Uber did not kill the taxi business, Uber is killing themselves.
- Apple did not kill the music industry. In fact, music industry was doing better than ever. Spotify on the other hand is on their way to kill the music industry by paying the artists pennies on the dollar.
- Amazon did not kill other retailers. In fact retail business as a whole is growing, many jumping on Amazon bandwagon. Amazon only killed Borders along with other bookstores.
- AirBNB isn't killing hotel industry. Again, hotel industry is growing along with AirBNB due to the growth of travel industry in general. The conclusion at the end there, "Not being customer-centric is the biggest threat to any businesses." Come on, name any other businesses that are more customer-centric than hotel industry. In fact, hotels are waaay more customer focus than AirBNB.